Certero’s Audit Defense Service quickly adds software licensing expertise to your organization, exactly when you need them.
Put simply, it’s utilizing the very best automated ITAM & SAM technology within a services framework to provide a rapid, reliable and dynamic audit defense service.
Within a software audit the quicker you can gain an understanding of your compliance position the better. Our architectural advantage means that we can provision our SaaS solution in a matter of hours and gain you visibility in a matter of days.
At Certero, we don’t place the responsibility of discovering your IT estate on you. Instead, we use our own tried and tested technology to capture a full IT infrastructure inventory, as we know that we can trust the accuracy and integrity of the data.
According to Gartner, organizations now have a 68% chance of one or more software vendor audits every year. An audit is typically highly disruptive, and can be reputationally damaging if any software non-compliance is found. Generally, it will come out of the blue, leaving you little time to consider your options, prepare, or plan.
Whether you’ve just been handed an audit letter from a vendor or simply want the comfort of knowing we’re on-hand when that day comes, Certero can help. Our audit defense experts provide a helping hand to navigate your Tier 1 vendors such as Microsoft, SAP, Oracle and IBM and Tier 2 vendors such as VMware, Quest, etc.
Certero’s audit defense service is a complete program designed to help you plan, prepare and respond to official audit requests. Through our years of experience, we can ensure that the best possible outcome is achieved and reduce the negative impacts that software audits can bring.
Effective audit defense starts with full visibility of your IT landscape. If you only have 70% visibility of your IT estate then you automatically operate with 30% risk. Certero experts will deploy our advanced technology to discover your complete estate. Our granular inventory ensures that no stone is left unturned. We’ll take your entitlement data then bring it in to the Certero solution and calculate your Effective License Position (ELP). With this in-hand you have the information needed to challenge the auditor on any inconsistencies.
Certero’s SAM experts can assist you with managing and where possible limiting the scope of the audit, providing guidance on data transfer best practices and general activities during the audit process. Certero’s experts will complete an Effective License Position (ELP) and analyze your position, walking you through your current risk and financial exposure, then provide you with next step recommendations. Think of this as your vendor audit checklist. If you have received an official audit notice, minimize risk with Certero’s audit defense services.
With a true view of your licensing position you will be in a better position to negotiate. Certero will guide you through the audit process, give you advice on how to proceed, and ensure you get the best possible outcome. We can help you to remove some of the stress by providing you with proven audit defense processes.
Simply let us know which Vendor you are concerned about and as soon as that Audit Letter arrives, invoke your Audit Defense Service by Certero. Certero’s experts will be on-hand to provide you with your key risks, exposures mitigation steps, and in essence, be your Audit Defense guide.
Engaging with Certero’s project management team is a clear and simple experience from start to finish, we provide both the technology and expertise directly, meaning we’re singularly accountable for delivering value and will walk you through our findings and guide you along your Audit journey. To deliver an Audit Defense Service, Certero will:
Provision your own secure instance of the Certero Unified Platform as a secure SaaS solution in a matter of hours, fully supported and maintained for you by Certero.
We will review your audit request and clarify the scope and terms. We will then work with your internal teams to control the flow of information passed over to the vendor to ensure you limit your exposure.
Using the Certero Unified Platform you can gather a complete and detailed inventory using either agent or agent-less technology.
Collate, cleanse, verify and upload any license entitlement data you provide for the specific vendor in scope, importing it into the Certero Unified Platform.
Using the inventory data and license entitlement information, our consultants work in the Certero solution to create the Effective License Position.
Our consultants will then analyze the ELP and conduct a contract and EULA review to provide an Audit Risk Report. This will outline the possible worst case scenario.
We will then walk you through the ELP and Audit Risk Report, advising you on areas of concern. Providing you with the information you need to start discussions with the vendor and reduce any potential risk.
Finally, our experts will help you answer data requests made by the vendor, interpret vendor requests, negotiation techniques and settlement processes.
Technology-led services combine expert support with powerful tools, giving you faster results, better visibility, and greater flexibility.
Ensure data matches audit scope.
Understand steps and required documentation.
Easily scale with your needs.
ISO27001 certified for peace of mind.
We work as your team.
Top-rated SAM vendor on Gartner.
Anybody who needs to know about your deployed software, license compliance and risks! In the event of an audit key staff members usually have to be diverted from scheduled work, having a knock-on adverse impact on day-to-day business operations, or causing delays to critical projects.
Our experience has shown that audits can have an impact on other functions such as Security, Legal, Finance, and Procurement. The information provided by Certero can easily be shared across the impacted departments within your organization.
A by-product of discovering all of the software for your chosen vendor and the entitlement you hold, is a full and highly detailed report to understand your current license position.
You have full, unrestricted access to the Certero Unified Platform that can capture your entire IT infrastructure, hardware, network, and software within a centralized, ‘single source of the truth.’
The effective license position is held within our technology, so when the Service is complete, you’ll be able to continue managing effective license position in-house.
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