The Commissioning Support Unit provides expert support and advice to help clinical commissioners and other organizations to deliver improved health services to the local public. The Commissioning Support Unit works with over one hundred organizations, including clinical commissioning groups (CCGs), hospital trusts and GP practices across England, representing the healthcare needs of more than ten million people.
The Challenge – Growth & Lack of Visibility
With the number of workers using mobile devices growing, the Commissioning Support Unit saw the necessity of a solution that would enable the organization to effectively manage these devices across various locations. An analysis of other tools highlighted that many are over complex and resource heavy, which was unappealing to an organization trying to streamline productivity and improve efficiencies.
The organization only required essential functionality, including tracking which devices users have, locating lost devices, remote wipe & lock capability and configuring settings on devices such as Wi-Fi, VPN, email and key security policies. This neatly led them to Certero’s enterprise mobile management (EMM) solution, Certero for Mobile.
“Following a continued period of growth, it has become essential for us to effectively manage the mobile devices our employees use. Certero for Mobile provides us with necessary core functionality, enabling us to easily find and configure devices as well as lock devices or applications when required.
Having already worked with Certero for software asset management, we were attracted to their EMM solution given that it integrates with Certero for Enterprise SAM, providing us with a centralized platform for managing our IT estate. Both solutions in combination will enable us to successfully manage all devices and associated software applications, helping deliver compliance and optimization as we continue to expand.”
The Solution & Approach
With significant growth in the use of iOS and Android devices across their customers’ user base, the main objective was to have a solution that would enable them to successfully locate, lock and configure devices. To ensure the solution worked as expected, a POC (Proof of Concept) was implemented for Certero for Mobile. The organization were already working with Certero, using Certero for Enterprise SAM, which – when integrated with Certero for Mobile – enabled a unified end-point management solution across desktop, server and mobile devices.
Certero for Mobile provides the company with a highly cost-effective solution that improves visibility and ensures control is maintained. Compared to other EMM tools, Certero for Mobile is not resource heavy or overly complex, yet features the core functionality required to manage mobile devices effectively and efficiently. Simple administration makes enrollment, configuration, integration, control and application management quick and easy, with minimal impact or disruption for end users.
