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Certero for Cloud - Salesforce Module

Manage your Salesforce SaaS subscription more effectively: avoid Bill Shock, Cloud Sprawl, Shadow IT and Toxic Consumption

Challenge

In business, staff account deprovisioning processes can be poorly managed resulting in the logon accounts of former employees remaining enabled and SaaS subscriptions needlessly remaining assigned. As well as the obvious security implications here, subscriptions assigned to inactive users provide no value but may be incurring avoidable costs. Alternatively, inactive accounts consuming subscriptions from a pool means that the number of free licenses in the pool will be lower than it really is; meaning two things: firstly, you might think you need to buy more licenses for the pool when, in fact, you have unused subscriptions assigned to inactive users; and secondly, when it comes time to renegotiate an agreement you won’t know the actual number of subscriptions to support cost-effective decision-making.

The challenge is having the visibility, data and reporting to reduce wastage.

ISO 27001 Certified

Certero is committed to Imageproviding customers with the highest levels of security,  which is why Information Security is embedded as part of our culture. From the board down, our Information Management Processes have helped customers have a safer, more reliable IT hardware, Software, SaaS and Clod solutions and Services throughout the year.

License Overspend

Paying for unused licenses that have not been re-harvested or purchasing higher level subscriptions that are not required.

Multiple Instances

Failing to manage multiple instances of Salesforce.com due to fragmented data sets and no single pane of glass visibility.

Apps and Plugins

Cloud sprawl within Salesforce.com as a result of uncontrolled installation of apps and plugins from the AppExchange portal.

System Limitations

Exceeding Salesforce.com limits for storage, fields, APIs and more, causing temporary automation process failures.

Data Quality

Using obsolete, unsuppressed data for sales and marketing campaigns, resulting in unreliable performance metrics.

Users and Roles

Poorly configured systems that grant higher levels of access and permissions to users that should not have them.

Solution

With out-of-the-box automation, a single source of granular data and advanced analytics, Certero’s Salesforce module gives you an accurate dashboard view of usage, wastage and expenditure.

By giving you greater power and control to optimize your licenses, users, storage, data, apps and more, the salesforce module helps to address all of the key challenges associated with administering the platform:

Manage & Optimize Licenses

Visibility Across All User Activity

Manage Users & their Roles

Manage All Salesforce.com Instances

Manage All Profiles, Objects & Permissions

Control Integrated Applications

Visibility of System Limitations

Identify Obsolete Data

R

Benefits

Certero’s Salesforce license management and optimization module gives you the power and control you need over your cloud expenditure.

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Improve visibility and governance of multiple Salesforce.com instances from one single application

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Eliminate overspending on unused or oversubscribed licenses

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Improve sales and marketing performance by identifying obsolete data for suppression

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Safeguard automated processes to protect data integrity and business performance

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Improve the efficiency and effectiveness of your CRM system and its processes

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Protect access to CRM data, applications, permissions and processes across the enterprise

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Automate the consolidation of user, license, role and profile data into one area

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Manage all cloud applications within Certero for Cloud, on the Certero Platform

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