Digital Transformation 2.0 is the next big leap, using AI and automation to improve decisions, boost customer experiences, and drive real business value.
Digital transformation uses new technology to improve how businesses work and deliver value to customers. Replacing old systems should enable organizations to work more efficiently, and stay competitive.
However, lessons learned from the first wave of ‘Digital Transformation 1.0’ showed that it can be a mistake to focus too much on technology alone and not enough on the people, processes, or business goals impacted by the change.
Getting the interface right between technology potential and business practice is critical to success.
That’s why Digital Transformation 2.0 is a smarter approach. It’s not just about adding tech, it’s about using it in the right way. This means using AI, automation, and better data to improve how businesses run, help staff work better, and give customers a smoother experience. When done properly, it creates real results that last.
Certero are helping organizations digitally transform within days and weeks, not months or years. By offering a uniquely simple opportunity to radically transform how IT can provide value and service to the business, Certero cuts loose the cost and complexity of old legacy toolsets, headaches and manual processes.
Certero solutions combined on the unified platform, provide clarity and automation across the full scope of enterprise IT:
The platform architecture means that all products are contributing to one consolidated data source within Certero by default, so incredibly powerful information is readily available with no hassles or integrations required. This provides the business insights and intelligence that powers greater productivity and further Digital Transformation improvements, all available straight-out-of-the-box with Certero.
One simple yet powerful User Interface is used across all Certero products, with customizable User Dashboards & Reporting as part of the common user experience. So once a user is trained, they know how to navigate around any other Certero product.
As a Microsoft ISV Partner, Certero offers advanced, cloud-based solutions to streamline IT asset management, improve compliance, and reduce costs.
Optimise your Oracle database, middleware & e-business suite applications with Certero’s dedicated Oracle discovery and license management solution.
Certero is proud to be a general member of the FinOps Foundation, committed to advancing financial accountability and operational excellence in the cloud.
Certero is a Silver member of the Linux Foundation, reflecting our ongoing commitment to open-source collaboration and innovation.
Certero is committed to providing customers with the highest levels of security, which is why we hold ISO27001:2022 certification.
The Cyber Essentials certification ensures that we have the essential security controls in place.
Cyber Essentials Plus involves more rigorous assessment, including hands-on technical verification.
We are currently working towards achieving SOC2 Type 1 certification.
Certero simplifies IT by bringing everything you need into one trusted, easy-to-manage solution. With fewer vendors to handle and powerful self-service tools, you can reduce overheads and boost efficiency. Backed by world-class support and built to grow with your needs, Certero is ready to support your business now.
A single vendor relationship, a single SaaS delivered solution. Simple to manage.
Certero’s customers are the happiest in the industry and know that if needed, Certero can always step-up beyond tech support and help them to achieve their goals. See Gartner Peer Insights.
Drive new efficiencies and levels of service satisfaction and increase service desk capacity, by empowering your users and automating the response to requests for password resets as a simple but time-saving example. More capacity returned to your Service Desk.
If you’d like to add more solutions such as Data Center, SaaS, Cloud and Services then this can be done in minutes.
Certero will support you through the transition process onto the new SaaS platform with training and technical support and work with you to neutralize any commercial and time pressures, ensuring a smoothly managed process with minimal impact to your operations.
Many businesses have a mix of legacy systems and scattered tools to manage IT, one for mobile devices, another for hardware, another for software, and so on. This creates extra work, conflicting data, and no clear single source of truth.
These multi-vendor setups are common, but they hold IT back. Over time, tools are added without the chance to modernise or bring everything together.
True digital transformation means unifying IT Hardware, Software, Mobile, SaaS, Cloud, and Self-Service into one powerful platform. With a single user interface and all your data in one place, you unlock better reporting, smarter automation, and real clarity.
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